Terms of service

Terms and Conditions for The Sieva Hair Company

Welcome to The Sieva Hair Company website (www.sievahair.com). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms

By using this site, you affirm that you are at least 18 years old or have the consent of a parent or guardian to use this website. 

2. Use of the Website

  • You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others.
  • You may not use the website in any way that could disable, overburden, or impair the site or interfere with any other party's use of the site.

3. Product Information

  • While we strive to provide accurate product descriptions and images, we do not guarantee that the product descriptions, colors, or other content on the site are accurate, complete, reliable, current, or error-free.
  • All human hair products are final sale, and we do not accept returns or provide refunds on these items, except in the case of defective products.

4. Pricing and Availability

  • All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
  • In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

5. Order Acceptance and Payment

  • Orders are not binding until accepted by us. We may refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.
  • Payment must be received in full before any products are shipped.

6. Shipping and Delivery

  • Shipping times may vary based on product availability and destination. We are not responsible for delays caused by carriers or other circumstances beyond our control.
  • Risk of loss and title for products purchased from our website pass to you upon delivery to the carrier.

7. Intellectual Property

  • All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of The Sieva Hair Company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

8. User Accounts

  • You may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
  • You agree to accept responsibility for all activities that occur under your account.

9. Limitation of Liability

  • To the fullest extent permitted by law, The Sieva Hair Company is not liable for any indirect, incidental, or consequential damages arising from your use of the website or the products purchased.

10. Indemnification

You agree to indemnify and hold harmless The Sieva Hair Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including attorney's fees) arising out of your use of the website or violation of these terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the site following any changes constitutes your acceptance of the new terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located within Ohio, United States.

13. Contact Information

If you have any questions about these terms, please contact us at:

  • Email: [r.buford@sievahair.com
  • Phone: 248.259.4383

Thank you for choosing The Sieva Hair Company. We appreciate your business and look forward to serving you!